Month: December 2024

Sula Vineyards: A Perfect Blend of Beauty and Serenity

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My recent visit to Nasik for a family wedding gave me the perfect chance to explore the serene Sula Vineyard with a dear friend. Sula Vineyard, located amidst the picturesque hills of Nasik in Maharashtra, India, overlooks the tranquil Gangapur Dam. Spread across 3,000 acres of lush green fields, it features sprawling vineyards, a wine … Read more

Rating Vs Relationships: What Really Matters In Customer Service

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In the past ten days, I have experienced a few situations that highlight a decline in customer service. These incidents were in different industries. They had one thing in common. Customer service representatives focused more on asking for perfect feedback scores than on solving problems. A Frustrating Car Service Experience Last week, I took my … Read more